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Competitive Contract Notice

1. Title: GB-Basildon: Customer Relationship Management System, Support, and Maintenance *Duplicated*
2. Awarding Authority:
Basildon Borough Council
The Basildon Centre, St Martin's Square, Basildon, SS14 1DL, United Kingdom
Tel. 01268 294454, Email: stephanie.fields@basildon.gov.uk
Contact: Corporate Procurement Team, Attn: Stephanie Fields
3. Contract Type: Services

4. Description: Customer Relation Management software package. Customer Relationship Management (CRM) System, to include software, licenses, implementation services, integraton services and on going support and maintenance services. An inital notice was issued advertising this requirement on 13th November 2012 inviting suppliers to Express an Interest to attend an Opening Day on the 22nd November. An information pack regarding this event has been uploaded to the e-tendering portal for suppliers reference and can be viewed once you have accessed the Delta site.
5. CPV Codes:
48445000 - Customer Relation Management software package.

6. NUTS Codes :
UKH3 - Essex

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Essex,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 14/01/2013 12:00:00
11. Address to which they must be sent:
Basildon Borough Council
The Basildon Centre, St Martin's Square, Basildon, SS14 1DL, United Kingdom
Tel. 01268 294454, Email: stephanie.fields@basildon.gov.uk
Contact: Corporate Procurement Team, Attn: Stephanie Fields

12. Other Information:
Other Information: The information and/or documents for this opportunity are available on https://www.delta-esourcing.com/delta. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: 26CVP9934U. Please ensure you follow any instruction provided to you here. Please note the Tenderbox for this requirement will open at 4pm on Wednesday 19th December 2012.

The deadline for submitting your response(s) is 14/01/2013 Noon. Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents.

If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=47590952
TKR-20121219-PRO-4465492


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